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Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours. 

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available. 


  • Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024).  Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.  
  • For urgent reports or issues, call Council on 02 4306 7900 at any time.  Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
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Latest News
    Council news
    Customer service temporary service interuption, Tuesday 12 December 2023
    Council’s customer service centres will have service interruptions on Tuesday 12 December.Customer Service team's will be participating in a half day training opportunity to further improve our service. Temporary impacts to customer service hours for this day are as follows:Council Customer Service Centres – On Tuesday 12 December Erina location will be closed all day on 12 Dec, Wyong Administration Building service counter will be closed from 12.30pm, and Gosford and Woy Woy will close at 12pm.Customer service telephone service (02 4306 7900) 
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    Collaboratively improving accessibility and creating an inclusive Central Coast
    On Sunday 3 December, we celebrated International Day of People with Disability, and using this occasion to raise local awareness and understanding of the challenges faced by people with a disability to help create a more accessible and inclusive region.Recently, Council collaborated with local pottery school Centered Ceramics, that offered people with disabilities the opportunity to learn pottery and ceramics in a mainstream commercial studio, and then exhibit their work in a public gallery.The local business learned how to make their premises and programs more accessible to attract customers with different access needs.
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    Council office closures over Christmas and New Year (2023-24)
    Central Coast Council offices will be closed over the Christmas and New Year holiday period from Monday, 25 December 2023 to Monday 1 January 2024, and re-opening Tuesday 2 January 2024.Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.Customer service and reporting of issuesAll Customer Service Centres will be closed.Urgent reports - We have an out-of-hours service available on 02 4306 7900 to call in any urgent reports such as water main breaks, sewer issues or urgent road safety issues (such as fallen trees over roads).Non-urgent - Customers can contact Council with non-emergency enquiries, requests, reporting issues or formal feedback 24/7 through our online Customer Service Centre.
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    Weekly road works update  
    Basic pothole filling is the first level of maintenance as part the life cycle of our road network and to keep the road safe for the public.
Things to do on the Central Coast

From cooking classes to concerts to farmer markets, explore activities the community has to offer.

  • Aerial view of The Entrance channel in Central Coast, New South Wales
  • Two people standing on a boardwalk overlooking the ocean at Bouddi Naional Park Central Coast
  • Rocky cliff with the coast town of Terrigal Central Coast in the background
  • A person walking through Strickland State Forest, Central Coast New South Wales
  • Aerial view of Ettalong Beach in Central Coast, New South Wales
  • A man riding a bike near a body of water
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