Council’s online services provide you with a way to complete every day interactions without having to pick up the phone or visit one of our customer service centres.
Not all transactions or applications can currently be made online, so please read the below information carefully to ensure your payment or application can be undertaken through our online services.
If you’re looking to pay a sundry invoice please use our epathway payment portal
COVID19
The information on this page may not be correct during this unprecedented health event. Essential services are still being provided to the community, however many Council services and programs have been placed on hold while facilities and some open spaces are closed.
Our COVID-19 information area details all impacts to Council services, facilities and programs as well as the local response to coronavirus.
Payments
The unregistered payment portal allows you to make payments for a range of items without needing to login or create an account. You will need your Council issued invoice, payment or billing notice to use this portal.
Payments that can be made through this portal include:
Application payments
- Building certificates
- Construction certificates
- Complying development certificates
- Rezoning applications
- Tree works applications
Licence payments
- Inspection fees
- Licensing fees
Rates and water bills
- Property rates payments
- Water bill payments
Business and debtor invoices
- Tax invoices for sundry debtor accounts
- Trade waste account payments
- Business invoices
Property certificate applications
To order property certificates, you must first register an account.
Examples of the certificates you can apply for using the certificate application portal include:
- Section 10.7 (2) Certificate
- Section 10.7 (2&5) Certificate
- Sewer Diagram
- Section 603 / 360 Certificate
- Special Water Meter Reading
- Notices & Orders Certificate
- Sewer Connection Plan (Internal)
- Road Widening Certificate
- Long Section
- Section 603/360 Update
- Flood Level Certificate
For a hardcopy application form, please download the certificate application form.
Development application portal
To order property certificates, you must first register an account.
Examples of the certificates you can apply for using the property application portal include:
- Building Certificate
- Complying Development Certificate
- Complying Development Certificate - Private
- Construction Certificate
- Construction Certificate - Private
- Development Application
- Tree Application
- Roads Act Application
- Water Service Application
- Water Management Act Application
Payments
Using the payment portal, you can pay the following without the need for a registered account:
- Property rate payments
- Water bill payments
- Debtor invoices
Please note- all sundry debtor invoices are now paid using the former Wyong Local Government Area payments portal. If you are having trouble paying a business account, please contact customer service for assistance.
Development lodgement and certificates
In order to lodge development applications of request the below certificates, you must first create an account in the eplanning portal.
Through the eplanning portal you can lodge the following applications-
- Development applications
- Amendment to existing development applications
- Construction certificate
- Complying development certificate
Property certificate requests
You will need to register for an e-services account in order to request certificates online.
Once registered with e-services you will be able to request the following certificates and information:
- Certificate 603
- Drainage Diagram
- Section 10.7 (2) Certificate
- Section 10.7 (2&5) Certificate
- Sewer Mains Diagram
- Water Meter Special Reading
For a hardcopy application form, please download the certificate application form.
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