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Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours. 

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available. 


  • Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024).  Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.  
  • For urgent reports or issues, call Council on 02 4306 7900 at any time.  Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Contact Us

Need to get in touch with Council? Visit this section to give feedback, make an enquiry, report a problem and  find information on our services and service centres.

Customer Service Centres

Central Coast Council's main customer service centres are located at 2 Hely Street Wyong, Australia and 91-99 Mann Street, Gosford, Australia. Both are open from 8.30am to 5pm, Monday to Friday.

Online services
Council’s online services provide you with a way to complete every day interactions without having to pick up the phone or visit one of our customer service centres. 
Media Enquiries
For media enquiries please email you wish to speak to a communications or media officer, please call Council on 02 4306 7900 and your call will be re-directed.If you are not official media but rather an individual that wishes to submit feedback, ask a question or report something to Council, please contact Council’s Customer Service team so your enquiry can be progressed correctly. Online: 
Report an issue

For urgent issues (broken water mains, severe road damage etc.), please call us immediately. All non-urgent issues and requests can be lodged by using this online portal.


We provide services to make our quality of life on the Central Coast the best it can be. Find a community directory and information on emergency and ranger services here.

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