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Contact Us

Need to get in touch with Central Coast Council? Visit this section to give feedback, make an enquiry, report a problem and  find information on our services and service centres.

Customer Experience Charter

Welcome to our charter it tells you, our customer, what you're entitled to when interacting with us. 

Community

If you are looking for information about how to have your say in Council matters or comment on items that are on exhibition or how to apply for grants and sponsorship you will find the information here.

Report an issue

For urgent issues (broken water mains, severe road damage etc.), please call us immediately. All non-urgent issues and requests can be lodged by using this online portal.

Media Enquiries

For media enquiries please email media@centralcoast.nsw.gov.auTo get in touch with our media team, please call Council on 02 4306 7900 and your call will be re-directed.If you are not official media but rather an individual that wishes to submit feedback, ask a question or report something to Council, please contact Council’s Customer Service team so your enquiry can be progressed correctly. Online: 

Online services

Council’s online services provide you with a way to complete every day interactions without having to pick up the phone or visit one of our customer service centres. 

Customer Service Centres

Central Coast Council's main customer service centre is located at 2 Hely Street Wyong, open from 8.30am to 5pm, Monday to Friday. Find information about other Council service centres.

Services

We provide services to make our quality of life on the Central Coast the best it can be. Find a community directory and information on emergency and ranger services here.

Last updated: 10/09/2025

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