The Central Coast’s urban water supply system incorporates three dams, three weirs, three water treatment plants, over 50 reservoirs and more than 2,200 kilometres of pipelines. Every day, we supply around 83 million litres of water to about 150,000 properties. Find out more about our services and how we plan and report.
Find performance results and insights on our customer driven metrics and priorities. Explore how we are working to meet on our customers’ expectations and preferences.
We do planned maintenance and this will interrupt your water services from time to time. We will give you as much notice as we can. Unfortunately, unplanned interruptions and outages can also occur. Search our map to find water service interruptions and outages near you.
We are committed to providing high quality drinking water and test regularly to ensure we comply with many important regulations around drinking water. Find out more about how we manage drinking water quality and any issues, including instances of discoloured water.
We encourage everyone to be water wise and make water conservation a normal part of everyday life. Find useful tips to save water, try our water calculator to work out your water usage, do a virtual dam tour and access education materials for early childhood, primary and secondary schools at our Love Water education website.