CUSTOMER SERVICE INTERUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
For media enquiries please email email@example.com
If you wish to speak to a communications or media officer, please call Council on 02 4306 7900 and your call will be re-directed.
If you are not official media but rather an individual that wishes to submit feedback, ask a question or report something to Council, please contact Council’s Customer Service team so your enquiry can be progressed correctly.
- Online: Go to our 24/7 customer service online centre for enquiries, feedback and reporting of a problem. Lodging this way ensures it is registered in Council's system and you will be provided with a reference number, of which you'll be able to track if necessary.
- Telephone: Please contact our Customer Service Team on 02 4306 7900.