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CUSTOMER SERVICE INTERUPTION - TUE 12 DEC 

Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours. 

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available. 

COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023

  • Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024).  Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.  
  • VIEW FULL DETAILS HERE
  • For urgent reports or issues, call Council on 02 4306 7900 at any time.  Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Health and safety
Council regulates businesses such as food premises hairdressers beauty salons skin penetration premises swimming pools cooling towers warm water systems and mortuaries.

Central Coast Council regulates businesses such as food premises, hairdressers, beauty salons, skin penetration premises, swimming pools, cooling towers, warm water systems and mortuaries. Council maintains a register of premises and conducts an inspection program for all to adhere by.

Complaints

If you have a complaint about a food business or a public health premise, including beauty salons, public swimming pools or funeral homes, call Customer Contact on 02 4306 7900.

Food related complaints can be referred to Council or the NSW Food Authority. Food borne illness can be reported directly to the NSW Food Authority Contact Centre on 1300 552 406.

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