CUSTOMER SERVICE INTERUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
All underground petroleum storage systems are regulated under the Protection of the Environment Operations (Underground Petroleum Storage Systems) Regulation 2019 by Council due to the potential to leak and contaminate surrounding land and groundwater, creating a risk to human health and the environment.
Notification of a pollution incident to the relevant authority is required under Part 5.7 of the Protection of the Environment Operations Act 1997. The person responsible must notify the relevant authority immediately after becoming aware of the incident by contacting Environmental Health Officers on 02 4306 7900 or completing the leak notification form.