Central Coast Council offices will be closed on Friday 26 January for the Australia Day public holiday, and re-opening Monday 29 January 2024.

Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.

Customer service and reporting of issues

• All Customer Service Centres will be closed.
• Urgent reports - We have an out-of-hours service available on 02 4306 7900 to call in any urgent reports such as water main breaks, sewer issues or urgent road safety issues (such as fallen trees over roads).
• Non-urgent - Customers can contact Council with non-emergency enquiries, requests, reporting issues or formal feedback 24/7 through our online Customer Service Centre. These will be progressed by our Customer Service Team from Monday29 January, during business hours.

Animal care facilities / dogs 

• Council’s Animal Care Facilities at Charmhaven and Erina will be open from 8am-11am on Australia Day. Council’s Animal Care Facilities will accept stray/lost animals and allow owners to collect their animals (fees may apply).
• If you witness a dog attack or are attacked by a dog, please report it to Council as soon as possible on 02 4306 7900, or call 000 if emergency services are required. 
• If you see a roaming or unleashed dog report it to Council on 02 4306 7900. If safe to do so, you can take roaming, unleashed or lost dogs back to its owner, if known, or to the nearest vet to be scanned for a microchip in an attempt to identify the owner. If the dog's ownership cannot be established, the dog is required to be taken to one of Council's Animal Care Facilities. If your own dog or cat is lost you can report it to Council on 02 4306 7900 
• Read more on Animal Care Facilities  
• Read more on Responsible Pet Ownership and dogs.

Airport 

• Central Coast Airport at Warnervale remains open.
• For more information on the Central Coast Airport.

Beaches 

• The 15 Central Coast patrolled beaches will be patrolled on the Australia Day public holiday and the weekend of 27 and 28 January with patrol hours 9am– 6pm at all 15 sites.   In addition, Budgewoi Beach will also be patrolled from 9am – 6pm for these dates.
• For more information on Central Coast patrolled beaches.
• For daily pollution forecasts and conditions for Central Coast Beaches go to the Beachwatch website.

Cemeteries 

• Cemeteries and gardens will be open to visitors during daylight hours every day for visitation.

Community centres and halls

• Closed on public holidays, however groups with bookings will have self-access.
• For more information on Council’s Community Centres and Halls.  For customers booking community halls and other venues, please plan in advance and factor in the current application process period of up to 15 working days.

Early Childhood Education and Care Centres

• All Centres will be closed on Friday 26 January 2024 and will re-open to families on Monday 29 January 2024. This has been communicated to all families.
• For more information on Early Childhood Education and Care Centres.

Grant McBride Baths, The Entrance 

• Grant McBride Baths will be open with patrolled Lifeguards from 9am -6pm on Australia Day public holiday and the weekend of 27 and 28 January. The facility may be temporarily closed due to cleaning or dangerous surf conditions. 
• For more information on Grant McBride Baths. 

Gallery

• Gosford Regional Gallery, including the café and Edogawa Commemorative Garden, will be open between 10.00am and 4.00pm.  
• Read more on Gosford Regional Gallery

Holiday parks and camping grounds

• Central Coast Council Holiday Parks will be open.
• For more information on holiday parks at Budgewoi, Canton Beach, Norah Head and Toowoon Bay.
• For more information on Patonga Caravan and Camping Area. 

Laycock Street Theatre

• Laycock Street Community Theatre will be closed.
• Tickets can be purchased through centralcoast.nsw.gov.au/theatres/whats-on
• Read more on Laycock St Community Theatre

Leisure centres, gyms and pools 

Opening hours are the following for Australia Day
•    Peninsula Leisure Centre – 10am to 4pm
•    Gosford Olympic Pool – 10am-3pm
•    Toukley Aquatic Centre – 10am-3pm
•    Wyong Olympic Pool – 10am-3pm
•    Lake Haven Recreation Centre – Closed. Gym access permitted with 24 hour access tag.
•    Niagara Park Stadium – Closed.

For more information on leisure centres, gyms and pools.

Libraries

• All libraries will be closed for the Australia Day public holiday on Friday 26 January 2024. Libraries will resume regular operations from Saturday 27 January. 
• All after hours chutes will be open.
• Bateau Bay, Kariong, and Toukley Libraries will be available to customers inducted for Library@YourTime.
• Library Reservation Lockers will be accessible at Erina, Tuggerah, and Umina Beach libraries as well as Wyong Service Centre. 
• A new Library Reservation Locker will be accessible at 42 Marine Pde, The Entrance.
• Access Council’s eLibrary service 24/7 via centralcoast.nsw.gov.au/eLibrary
• For more information on our Library Services

Parks, reserves and playspaces and public toilets

• Litter collection will continue at beaches, parks, reserves and playspaces, and sportsgrounds along with the cleaning of Council’s outdoor electric BBQs. Priority maintenance tasks will be carried out, and safety issues will be attended to. 
• Public toilet facilities will be open normal hours with regular cleaning services continuing. 

Roads

• Urgent road maintenance or safety issues should be reported to Council by phoning 02 4306 7900, which will immediately go through to our out-of-hours officer to be assessed and responded to.
• Non-emergency enquiries, requests, reporting issues or formal feedback can be made 24/7 through our online Customer Service Centre, which will be progressed from Monday 4 December.  
• For current road closures or road works impacting traffic, download the Live Traffic NSW app or go to livetraffic.com, or call 132 701. 
• For details of planned upcoming road works or closures, go to Council’s road closures web page.

Waste services and facilities

• All residential waste collection services continue as normal on public holidays and during Council closures. Visit 1coast.com.au for more information, to report missed services, book bulk pickups and more.  
• Woy Woy and Buttonderry Waste Management Facilities will be open with public holiday hours of operation of 8am-4pm. 
• Read more on Council’s waste and recycling services, and facilities.

Water and sewer  

• Any water service interruptions are listed on Council’s website. 
• Urgent water or sewer issues (such as a spill, leak, bubbling water, water decolourisation or no water pressure) should be reported to Council by phoning 4306 7900 immediately so we can assess and respond as soon as possible.
• For more information visit water and sewer.

Visitor information Centre, The Entrance

• The Central Coast Visitor Centre, located at The Entrance will be open on Australia Day from 9.30am-4.30pm.
• Central Coast visitor information can also be found on Council’s destination website, Love Central Coast.

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