Water service interruptions

Customers in the following suburbs may be experiencing a disruption to their water service. This includes water outages, low water pressure and/or discoloured water.

If your water service is disrupted and not included on the below unplanned outages and events or planned outages and events lists please contact 4350 5555 or 4325 8222 (24 hours, 7 days).

Operational works on our wastewater system may also appear below.

Unplanned service interruptions

SuburbDateTimeIssue TypeDetailsProperties affectedNotes
Noraville12/10/20188:30am to 10:30amOutageRepair broken water servicePandora Parade
Wyoming15/10/20189.00am to 2.00pmOutageRepair broken water main1-17 Wyoming Road and 12-32 Wyoming Road

Planned service interruptions

SuburbDateTimeIssue TypeDetailsProperties affectedNotes
Umina12/10/2018 - 21/10/20188:00am - 4:00pmWater mains cleaningResidents may notice a drop in water pressure, discoloured water or a slight chlorine odour and taste after the mains have been cleaned. This is normal for this type of process and we can assure you that the water will remain safe to drink. We ask residents and businesses in areas having their water mains cleaned to check tap water as a precaution, particularly before washing clothes.
Narara15/10/2018 - 19/10/20188:00am - 4:00pmWater mains cleaningResidents may notice a drop in water pressure, discoloured water or a slight chlorine odour and taste after the mains have been cleaned. This is normal for this type of process and we can assure you that the water will remain safe to drink. We ask residents and businesses in areas having their water mains cleaned to check tap water as a precaution, particularly before washing clothes.

Please note:

It is important to keep water taps closed while water supply is off. Care should be taken where gas, electric or other water heating systems, bath heaters, coppers, washing machines, etc. are installed to see that these appliances are not used until the water supply is restored and the following precautions taken.

Once water has been restored, open cold water taps very slowly at first to allow any trapped air to escape. In the event of discoloured water, residents are advised to run the front garden tap for 60 seconds every half an hour to check if the water has cleared.

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Last updated : Fri 3 Aug 2018