CUSTOMER SERVICE INTERUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Outdoor living is part of our culture on the Central Coast. Several local businesses are already taking advantage of the opportunity to undertake business activity on Council managed open space areas - such as footpaths, beaches, parks and sports fields.
Council recognises that commercial use of outdoor spaces not only supports local businesses but also benefits the wider community with increased social, cultural and fitness opportunities, enhanced town vibrancy and safety, and provides a boost to our region’s economy and local jobs.
Council will always preserve open space areas for general community use, whilst supporting Central Coast businesses to safely use suitable spaces.
Use of Council managed land and open spaces for business usage does require permits. Activities are controlled to ensure suitability, community safety, equitable and fair allocation and that the impact on the community and environment is minimised.
Use of these areas by local businesses is regulated differently depending on the activity type and the public area on which the activity is to be undertaken.
Items such as awnings, umbrellas, planter boxes and additional landscaping are deemed fixed structures and require an additional application in conjunction with an outdoor dining/street vending application or existing approval for those activities.
Temporary flooring or mats are prohibited as they form a pedestrian trip hazard. Fill out and submit a Business use of a public footpath application to apply.
To apply for a fundraising activity fill out and submit a Fundraising Activity Permit Application Form.
Accredited organisations seeking to conduct street stalls and raffles on public property are able to conduct up to five stalls per year with approval. All other regulations still apply. If you are unsure whether your organisation qualifies, please get in touch.
Read our Fundraising Activity Guidelines for more information.
Businesses are also able to apply for use of footpath areas directly outside their place of business to display merchandise and other items for sale. Examples of street vending include portable fruit stands, clothing racks or florist displays. Bulky products such as whitegoods, crates, boxes or electrical appliances are unsuitable for street vending. Fill out and submit a Business use of a public footpath application to apply.
Council encourages existing local hospitality businesses to expand their dining and table services and apply for an outdoor dining approval to use adjoining public footpaths and outdoor spaces to serve food and beverages.
Read our Outdoor dining page for steps on how to apply.