In line with the NSW Government’s further easing restrictions of COVID-19 restrictions, our Gosford administration office has reopened from 8.30am to 5pm, Monday to Friday for customer service transactions, including planning-related enquiries.
Customer service points are also available at five libraries: Erina, Lake Haven, The Entrance, Tuggerah and Woy Woy. Customers who want to discuss planning matters can visit a duty planner at the Gosford office between 8.30am and 12.30pm Monday to Friday or call 1300 463 954.
The Wyong administration customer service point remains closed while maintenance work is being undertaken and will open in the near future.
Customer service continues via phone and website. Ensure you get the latest information on any service interruptions - sign up to our weekly Coast Connect e-news.
For the most up-to-date information on changes to Council events and services visit our frequently updated news page.
The information on this page may not be correct during this unprecedented health event. Essential services are still being provided to the community, however many Council services and programs have been placed on hold while facilities and some open spaces are closed.
Our COVID-19 information area details all impacts to Council services, facilities and programs as well as the local response to coronavirus.
Gosford Service Centre
1300 463 954 – 8.30am to 5pm
PO Box 21 Gosford, NSW, 2250
Wyong Service Centre
1300 463 954 – 8.30am to 5pm
PO Box 20, Wyong, NSW, 2259
(An after-hours service is also provided for Council related emergencies)
If you are calling from outside Australia, please click here.
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For kerbside waste collection, reporting a missed service, damaged or missing bins, please contact Council’s Waste contractor via or 1300 126 278.
Emergency Services Contacts
For life threatening emergency services (police, fire, ambulance) phone 000.
Dog Control Service - Central Coast Animal Care Facility
Phone: 4304 4350
Address: Pateman Rd, Erina NSW 2250
Hours: Monday to Sunday, 10am-4.30pm.
Society of Companion Animal Rescuers (SoCares)
Phone: 4350 3184
Address: Depot Road, Charmhaven NSW 2263
Hours: Monday to Friday, 10am-4.30pm, Saturday 10am-3pm.
If you need to call us from outside of Australia, please call +61 2 4302 6600.