Customer Service Centres

COVID-19 Update

Council’s administration buildings and service centres are currently closed to the public as we take precautionary measures to protect staff and the community against the spread of coronavirus (COVID-19).

Customer service continues via phone and website. Ensure you get the latest information on any service interruptions - sign up to our weekly Coast Connect e-news.

For the most up-to-date information on changes to Council events and services visit our frequently updated news page.

Central Coast Council's main customer service centres are located at 2 Hely Street Wyong and 49 Mann Street Gosford. Both are open from 8.30am to 5pm, Monday to Friday.


The information on this page may not be correct during this unprecedented health event. Essential services are still being provided to the community, however many Council services and programs have been placed on hold while facilities and some open spaces are closed.
Our COVID-19 information area details all impacts to Council services, facilities and programs as well as the local response to coronavirus.

Contact Us

Gosford Service Centre

1300 463 954 – 8.30am to 5pm
PO Box 21 Gosford, NSW, 2250

Wyong Service Centre

1300 463 954 – 8.30am to 5pm
PO Box 20, Wyong, NSW, 2259

(An after-hours service is also provided for Council related emergencies)

If you are calling from outside Australia, please click here.

Online Services

Email Us

Leave Feedback

Online Feedback Form
Report an Issue using your mobile device

Social Media

Visit our Facebook
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Waste Collection

For kerbside waste collection, reporting a missed service, damaged or missing bins, please contact Council’s Waste contractor via  or 1300 126 278.

Emergency Services Contacts

For life threatening emergency services (police, fire, ambulance) phone 000.

Animal Control

Dog Control Service - Central Coast Animal Care Facility

Phone: 4304 4350
Address: Pateman Rd, Erina NSW 2250
Hours: Monday to Sunday, 10am-4.30pm.

Society of Companion Animal Rescuers (SoCares)

Phone: 4350 3184
Address: Depot Road, Charmhaven NSW 2263
Hours: Monday to Friday, 10am-4.30pm, Saturday 10am-3pm.

Overseas Customers

If you need to call us from outside of Australia, please call +61 2 4302 6600.

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Last updated : Tue 31 Mar 2020