Skip to main content
Emergency contacts and staying informed

Who to call when you need help and where to find critical information. 

In life-threatening emergencies, or for urgent help from Police, Fire or Ambulance services, call 000 (Triple Zero)

  • Bush fires.  Call 000 (triple zero) for assistance. NSW Rural Fire Service,
  • Flood, storm, tsunami. Call 132 500 for assistance. NSW State Emergency Service, 
  • Fallen powerlines. Call 13 13 88. Ausgrid, 

Stay informed before and during an emergency

Accessing the right and most up-to-date information before, during and after an emergency is vital.

During a storm, flood or fire you could lose power and telecommunications. Do not rely on just one source of information.

For all natural hazards or emergency events:

  • Local emergency broadcaster. Listen to ABC Central Coast (92.5FM) online or download the ABC Listen App.
  • Hazards Near Me App. Download the Hazards Near Me app and set up your preferred notifications.
  • Weather.  For weather warnings, forecasts and rainfall go to the Bureau of Meteorology (BoM) website or the Bureau’s Weather app, and follow on Facebook.  Latest river heights for the NSW Central Coast. 
  • For road and traffic updates visit Live Traffic NSW or call 132 701.
  • Impacts to Council services and facilities will be posted on Council’s Facebook page and news section of our website. To report urgent issues, such as water, sewer, road hazards, or to contact rangers in an emergency, please call Council on 4306 7900. 
  • For power updates and outage information,  go to Ausgrid's webpage, and follow on Facebook or or call 13 13 88.
  • For interruptions to transport for the Central Coast and Newcastle Line trains visit
  • Telecommunications outages, check with your mobile network operator website. For more information
    • View current bush fire information from NSW Rural Fire Service, website, follow on Facebook or call the Bush Fire information line 1800 NSW RFS (1800 679 737). 
    • View current fire danger ratings and total fire ban status on the NSW RFS website. The Bush Fire Danger Ratings give you an indication of the possible consequences of a fire, if one was to start. Use them as your trigger for action. 
    • Know the Bush Fire Alert Levels - During a bush fire, Alert Levels are used to give you an indication of the level of threat from a fire. Remember, don't wait for a warning. Some fires start and spread so quickly there may not be any time for a warning. 
Stay up to date
Sign-up for weekly news, events and important information.