CUSTOMER SERVICE INTERRUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Become a member with us and discover a total health and fitness experience, with memberships to suit your lifestyle and budget.
There are no long-term contracts and members have full flexibility to alter or cancel your membership anytime. We also offer suspension periods to pause your membership for holidays, illness, injury or other.
See below for our full range of membership options.
Membership categories
| Inclusions | Gold | Gym and Fitness Membership | Pool | Teen Membership (13 & 14 years) |
|---|---|---|---|---|
| Monthly direct debit available | ✓ | ✓ | ✓ | ✓ |
| Upfront payment available | ✓ | ✓ | ✓ | |
| Gym | ✓ | ✓ | ✓* | |
| 24 Hour Gym Access | ✓² | ✓² | ||
| Group Fitness | ✓ | ✓ | ✓ | |
| Aqua Fitness | ✓ | ✓ | ✓ | |
| Member Care Program | ✓ | ✓ | ✓ | |
| Leisure and Lap Pools | ✓ | ✓ | ||
| Spa | ✓ | ✓ | ||
| Sauna/Steam Room | ✓ | ✓ | ||
| Locker Use | ✓ | ✓ | ✓ | ✓ |
| Timestop¹ Facility | ✓ | ✓ | ✓ | ✓ |
| Personal Training (available on inquiry at additional cost) | ||||
| Joining Fee | $59 | $59 | $59 | $59 |
| Monthly Direct Debit | $94 | $78 | $58 | $49 |
| Monthly Direct Debit Concession | $85 | $72 | $42 | N/A |
| Add On Monthly Direct Debit Creche Membership | $36 | $48 | $48 | N/A |
1 Timestop - membership freeze available for 1 month per calendar year for holidays, unlimited on provision of medical certificate.
2 24hr access tag available for one off fee of $36.
* Teen membership is subject to special conditions including a compulsory safety induction with gym staff and access during open hours only
Minimum age for Gold or Gym membership is 15 years of age and special conditions apply for members under the age of 17 - see reception for more information.
Additional membership options
Holiday pass
A seven day Gold membership pass is available for short term visitors for $57.00.
Rehab membership
The centre offers different types of rehab membership. Please contact the centre for more details.