CUSTOMER SERVICE INTERUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
A granny flat, or secondary dwelling, is self-contained accommodation within, attached or separate to an individual home. Granny flats offer a diverse and affordable housing solution and are a popular development option.
The State Environmental Planning Policy (Affordable Rental Housing) was introduced to increase the supply and diversity of affordable rental and social housing in New South Wales.
Types of housing covered include villas, townhouses and apartments which contain an affordable rental housing component, along with secondary dwellings - known as granny flats - new generation boarding houses, group homes, social housing and supportive accommodation.
A council or accredited certifier can certify granny flats as complying development without the need for a development application, provided they meet specific standards in the State Environmental Planning Policy (Affordable Rental Housing) 2009.
To see more information about granny flats/secondary housing, please visit the NSW planning website.