CUSTOMER SERVICE INTERUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
At the time of writing I am half way through week 2. Still a lot to establish but it is clear the extent of the financial problems are very serious. Last Wednesday I held an Extraordinary Council meeting to approve a $50 million bank loan to meet Operational Plan projections.
Notwithstanding, I am confident we will be able to set a path that will get us to where we need to be. I will consult to the maximum extent possible about the best mix of options.
It is also clear there will need to be some asset sales to meet short term obligations.
The previous Council had set a substantial savings target for the current financial year but have fallen well behind. New measures will be required, and many planned capital works projects will need to wait for better times.
While the financial crisis is the top priority, there are urgent planning issues needing action.