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Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours. 

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available. 


  • Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024).  Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.  
  • For urgent reports or issues, call Council on 02 4306 7900 at any time.  Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Celebrating National Water Week
A Central Coast Council staff member stands next to water wise desk with water conservation messages highlighted on screens.

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This year as part of National Water Week 16-22 October, Central Coast Council Water and Sewer encouraged the Central Coast community to take the leap towards water conservation through several community programs. 

These programs included the Primary School Poster Competition, Walter Smart and Friends School Performances and workshops (in which nine local schools got involved) and Water Night.

In addition to local schools getting involved in the educational side of the week, there was a strong response to our National Water Week Primary School Poster Competition. Congratulations to Ella from Valley View Public School for being awarded Stage 3 Winner and Willow from Bateau Bay Public School who was the Stage 1 Winner. 

One of the highlights of National Water Week was Water Night. Over 300 households across the Coast got involved and turned off their taps between 5-10pm on Thursday 19 October. 

This was a sensational result with the aim to grow even bigger in 2024 and demonstrate to the rest of the nation just how water-wise the Central Coast is.

It’s more important now, more than ever, that Central Coast residents follow Council’s Water Wise Rules now the region has officially been declared drought affected. Water Wise Rules are not water restrictions - they are simple rules that help us use water responsibly and ensure we continue to be a water wise community.

Throughout the week Water and Sewer Education Officers took part in pop up events at Westfield Tuggerah, Erina Fair and Avoca Beach markets connecting with 300 residents and sharing tips and advice on how to save water in and around their home. 

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