From February 1, Council will partner with Cleanaway Pty Ltd to deliver essential waste services across the Central Coast.
For most residents, there will be no impact or disruption to the current service.
We will continue to offer general waste, recycling and green waste collection services as well as six free kerbside bulk waste collection services per year.
What does this mean for you?
For most residences, there will be little or no disruption to your current service.
However, streamlining our routing across the former Central Coast local government areas will mean a change to the bin collection day for some residences.
Letter notifications are being sent to all affected residences whose bin collection day will change. The changes will come into effect from Thursday February 1, 2018.
Frequently Asked Questions
Why is my bin day changing?
To ensure our bin collection service runs smoothly, efficiently and sustainably, there will be some changes to the current collection routes. We have endeavored to minimise any impact on residents, and will give you plenty of notice if there are any big changes for your household.
How will I know if my bin collection day is changing?
Residents who will be affected by a change to their existing collection day will be notified via letter in the months leading up to the change, and again in the weeks leading up to the change. You can also check the table above to see if your street is listed, or call Council’s Customer Service Centres, Gosford-4325 8222 or Wyong- 4350 5555.
What date do the changes come into place?
The new bin collection schedule comes into effect on Thursday, 1 February 2018.
I didn’t get a letter, but my neighbor did, what should I do?
Only residences that are directly impacted by routing changes will be notified by letter. If you didn’t receive a letter and are concerned you should have, please contact Council’s Customer Service Centres, Gosford-4325 8222 or Wyong- 4350 5555.
My normal bin day is Tuesday but will change to Friday. What day do I put my bins out the week the service changes?
Please put your bins out as normal right up until Wednesday, 31 January 2018. During the week the service changes over, you would put your bins out as usual on your normal day (in this example Tuesday) and then again on Friday. From then on, place bins out for collection on Friday only.
Where do I find out what day my bin gets collected?
To find out you current bin collection day, please visit 1coast.com.au or call 1300 1coast (1300 126 278).
How do I book a Clean-up?
The process for booking a clean-up will not change. Simply visit www.1coast.com.au/Book-a-Bulk-General-Waste-Collection or call Customer Service on 1300 1coast (1300 126 278).
Has the contact number or website address for booking a bulk waste collection changed?
The phone and website address has not changed.
The phone and website address to book a bulk collection, report a missed service, or book a bin repair is 1300 1coast (1300 126 278) or www.1coast.com.au
Can I book a bulk Clean-up for February 1?
Yes. You can continue to book a bulk waste service up to and beyond February 1, 2018 as per the phone number or website listed above.
Where can I get more information?
If you did not receive a letter and are concerned you should have; or you’d like to double check your street collection day, please call Council’s Customer Service Centres, Gosford-4325 8222 or Wyong- 4350 5555.