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Customer feedback on water and sewer future plans
man standing next to water truck

Published On

24/01/2024

Central Coast Council Water and Sewer is seeking feedback regarding potential water and/or sewer connections from people who occupy, own, or operate a business from an ‘unserviced property’ on the Central Coast.

The second phase of consultation follows an earlier consultation phase which was open to customers who are connected to Council’s water and/or sewerage services on the Central Coast.

Council Director for Water and Sewer Jamie Loader said the community consultation ensures that Council develops knowledge and customer interest for including connection of ‘unserviced properties’ into future plans.

“There are approximately 7,500 ‘unserviced properties’ that are not connected to the Council water and sewer network. Typically, owners of these properties store their own drinking water, and collect, treat, and dispose of their own sewage.

“This survey builds upon earlier engagement with the community. It ensures that we understand the interest of those who are directly impacted by not having a connection to the service network.

“Feedback will inform development of our Water and Sewer Masterplan and future investment in the water and sewer network,” Mr Loader said.

Council Administrator Rik Hart welcomed the second phase of the consultation as another step forward ensuring that customer expectations are met today and into the future.

“This consultation process continues to place water and sewer customers at the centre of future works as we manage our region’s challenges and plan for a sustainable future,” Mr Hart said.

Phase two survey is open from 24 January until 14 February. Your valued feedback will help Council inform its planning and determine how best to manage these properties. To have your say visit yourvoiceourcoast.com/UnservicedProperties

ENDS
 

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