Central Coast Council

CUSTOMER SERVICE INTERUPTION - TUE 12 DEC

Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.

COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023

Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
VIEW FULL DETAILS HERE
For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).

Forms and publications

How to access information

Central Coast Council is committed to open, accountable and transparent government through the timely release of Council held information that is of interest to our community.Under the Government Information (Public Access) Act 2009 (NSW) (GIPA Act), you are entitled to see a lot of information that Council holds in records.

Annual reports

Our annual reports show you how we’re performing against the goals and achievements outlined in the Strategic Community Plans.

Community Strategic Plan

One – Central Coast, Community Strategic Plan 2018-2028 is a 10 year plan developed by Council but it isn’t Council’s plan.

Finance Monthly Reports

Council’s promise to the community is sound financial management and sharing information regularly about its financial position. The Finance Monthly Reports provide consolidated financial information relevant to the operations, capital expenditure funding and cash position of Council. The reports cover the key areas of Council’s finances including year to date trading position for the consolidated entity, water and sewer funds and general/drainage/waste funds;

Forms

From renovation applications to wedding celebrations and everything between. Find the forms you need to help you get things done.

Plans of Management

All community land is subject to a plan of management which determines how it can be used.

Policies

Policies are principles that guide the decisions and actions of Council.

Strategies, Plans and Masterplans

Our key plans and strategies outline how we'll tackle the challenges of the future.

Delivery Program and Operational Plan

Central Coast Council’s Delivery Program sets out what Council will undertake over three years. The Operational Plan and annual budget addresses the range of Council operations and details individual projects that will be undertaken each financial year.

Central Coast First Nations Accord

The Central Coast First Nations Accord was adopted by Council on 13 December 2022.It is an important step on the journey of Reconciliation and developing a shared vision for our future with our local First Nations people.

Management of Public Land

Central Coast Council has responsibility for a range of public land.