CUSTOMER SERVICE INTERRUPTION - TUE 12 DEC
Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours.
Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available.
COUNCIL OFFICE CLOSURES - CHRISTMAS AND NEW YEAR 2023
- Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024). Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.
- VIEW FULL DETAILS HERE
- For urgent reports or issues, call Council on 02 4306 7900 at any time. Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
🚘 WEEKLY ROAD WORKS UPDATE
Various road treatments that cover the life cycle of the road are underway this week, with crews filling potholes (as the first level of maintenance to keep the road safe in the short term) through to longer term treatments such as heavy patching, road rehabilitation and full road renewals. This weeks road works are as follows:
🚧Pothole filling at Blackwall, Dooralong, Glenning Valley, Jilliby, Phegans Bay, Springfield, The Entrance and Wyoming
🚧Heavy patching at Jilliby (Hue Hue Rd), Kanwal (Cambridge Ave, Kingston Rd, Stephen St), Niagara Park (Norooma Rd), Tumbi Umbi (Hansens Rd)
🚧Road rehabilitation at Killarney Vale (George Hely Cres)
🚧Road grading at Kulnura (Walkers Ridge Rd)
🚧Road shoulder maintenance at Mangrove Creek (Wisemans Ferry Rd)
🚧Road resurfacing at Umina (Carpenter St)
👉Please report or enquire about specific road issues, or projects, through our online customer service centre, or call 02 4306 7900.
DID YOU KNOW?
Basic pothole filing is the first level of maintenance to keep the road safe for the public. Where potholes consistently reoccur or the road deteriorates further, a more substantial and longer lasting heavy patch repair is considered - based on what has been done to date, the risk profile and what renewal work is planned for that section of the road.
Our annual road renewal program consists of various treatments that complete the cycle - from lower cost resurfacing to higher cost road rehabilitation and reconstruction. This approach allows our road network of over 2,000km, to be managed in a way that uses available funding in an economic and sustainable way.
To see what road projects are planned for this financial year, view our interactive capital works map, or refer to Council’s annual operational plan
📷 PHOTO: Heavy patching at Fagans Rd Lisarow