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Council’s customer service centres will have a planned service interruption on Tuesday, 12 December that will temporarily impact customer service hours. 

Customer Service Centres - Erina: closed all day | Wyong: closed from 12.30pm | Gosford: closed from 12pm. All Council Customer Service services will resume as normal from 8.30am Wednesday, 13 December. For urgent matters, you can still call us on 02 4306 7900. Our online Customer Service Centre is also always available. 


  • Council offices will be closed over the holiday period from Mon 25 Dec 2023 to Mon 1 Jan 2024 (re-opening Tues 2 Jan 2024).  Some of Council’s services and facilities will be closed or have changes, however essential services will continue to operate.  
  • For urgent reports or issues, call Council on 02 4306 7900 at any time.  Non-urgent reports, and enquiries can be lodged 24/7 through our online Customer Service Centre (and progressed from 2 Jan).
Golden era for Central Coast tourism
Representatives from local businesses, the NSW Government and Central Coast Council celebrate the achievements at the NSW Tourism Awards evening.

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The Central Coast has confirmed its place as a leading New South Wales destination, with the exciting announcement the region has taken home three golden wins in the 2023 NSW Tourism Awards, powered by Business NSW and presented in partnership with the NSW Government and Destination NSW, held on 8 November at White Bay Cruise Terminal, Balmain.

The three Gold wins include Destination Central Coast managed by Central Coast Council winning the category Local Government Award for Tourism, along with the Australian Reptile Park winning the Major Tourist Attractions category, and Crowne Plaza Terrigal Pacific also winning Gold in the Business Event Venues category. 

This highly respected Gold Award is the third win in succession for Council’s Marketing and Tourism team in the Local Government Award for Tourism category at the NSW Tourism Awards, with Council taking out Silver in 2022 and Bronze in 2021.

 It’s a category open to all local government authorities and recognises excellence in tourism planning, the provision of tourism facilities and services, marketing, event development and management, and the overall contribution made to the NSW tourism industry.

Council sends congratulations to the Australian Reptile Park and Crowne Plaza Terrigal Pacific for their incredible Gold win achievements last night, as well as Glenworth Valley Wilderness Adventures for achieving finalist status in the Award for Visitor Litter Prevention category presented by Long Jetty-based organisation Take 3 for the Sea.

All of these outstanding tourism businesses have made a successful contribution to the visitor economy on the Central Coast. 

 The Central Coast visitor economy is a major contributor to supporting the growth of the region, bringing in more than $1 billion in the last year alone, boosting local businesses as well as providing employment,” Mr Hart said. 

According to the latest visitation numbers released in March 2023 by Destination NSW, via Tourism Research Australia, the region saw 5.7 million visitors annually. 

The Gold Award to Destination Central Coast is a major milestone adding to previous finalist and award achievements for the region:

* NSW Tourism Awards 2021 Bronze Winner, 2022 Silver Winner & 2023 Gold Winner Local Government Award for Tourism

* Green Destinations Top 100 List finalist in 2021 & 2022 & 2023

* Winner 2023 NSW Local Government Excellence Awards - Special Project Initiative for ECO Destination journey

* Highly Commended 2022 NSW Local Government Excellence Awards - Special Project Initiative for Love Central Coast

* Finalist in NSW Top Tiny Tourism Town Awards 2023

* Finalist in National Banksia Sustainability Awards 2022

Outstanding Region in 2022 delicious. Harvey Norman Produce Awards

Finalist in NSW Top Tourism Town Awards 2021 & 2022

Judges Choice Award for 'Most Compelling Itinerary' - NSW Top Tourism Awards 2021

'The Entrance’ Finalist in Wotif's Aussie Town of the Year Awards 2021

Photo caption: 2023 NSW Tourism Awards Gold Winners from left; Crowne Plaza Terrigal Pacific, Australian Reptile Park and Destination Central Coast. Image supplied by BusinessNSW.

Representatives from local businesses, the NSW Government and Central Coast Council celebrate the achievements at the NSW Tourism Awards evening.
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