Update contact details
Change of mailing address
Ratepayers wishing to update their mailing address are required to complete the Update Contact Details form.
- Please ensure that the names of ALL property owners whose address is to be updated is included on the form.
- Please ensure all supporting documentation is attached. Failure to do so may result in incomplete updates.
If you currently receive rates and water notices by eNotice, changing your postal address will not alter how you receive them. They will still be emailed to you at the email address you have provided on your eNotice account.
Register to have your Rates and Water account notices issued electronically via email, by enrolling via the eNotice portal.
This Change of Address form doesn’t change details for other Council services – This is for property related changes only ie. Rates, water and debtor accounts. Should you wish to change your address for other Council services, please contact Councils Customer Service on 02 4306 7900.
Council may need up to 20 business days to process a change of address application. During this time, property owners or their managing agents are still responsible for making sure any payable notices are forwarded appropriately.
Authority to act
As a ratepayer, you can give permission for a person or organisation to access information about your rates and water accounts. Authorised representatives can include Power of Attorney, Company Director, legal representative or a Managing Agent.
Ratepayers wishing to add an authority to act to their account are required to complete the Update Contact Details form.
Once authorised, they will be able to make enquiries and receive personal and financial information pertaining to the property including:
- Receive information on outstanding balances
- Confirm payment arrangements
- Receive rates and/or water notices (fees may apply)
- Change the mailing address of Councils water and/or rates notices
To be authorised to complete this form you must be either:
- The property Owner
- The Power of Attorney
- The Executor
- The Director, if the property is owned by a company
- The Trustee, if the property is owned or managed by a trust
Please ensure all supporting documentation is attached. Failure to do so may result in incomplete updates.
Should you wish to remove an authorisation, you must advise us in writing at ask@centralcoast.nsw.gov.au.
Change of name
If you have changed your name due to marriage, divorce, change of business name, or change of name via deed poll, Council can update your name for Council notices.
Ratepayers wishing to change their name are required to complete the Update Contact Details form.
Supporting documentation options accepted:
- Name certificate
- Marriage Certificate
- Certificate of Business Registration
Please ensure all supporting documentation is attached. Failure to do so may result in incomplete updates.
To update your name on the title deed, you will be required to amend the Certificate of Title. Visit NSW Land Registry website or a solicitor for more information.
Update your contact details
You can change your contact details online via the following form.