Storm recovery on the Coast


  • Terrigal beach
Monday, 30 March 2020


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The Central Coast has been cleaning up from severe weather that saw our region impacted. If you still require support contact Disaster Welfare on 1800 018 444 for assistance.

Community Bulletins

Read about the actions we've taken to help the Central Coast clean up in our community bulletins.

Recovery Information Centres Closed

The Office of Emergency Management, Disaster Welfare has closed its Recovery Information Centre on the Central Coast. If you require assistance or need to return any documents please contact one of the following:

Disaster Welfare Assistance Line – 1800 018 444 (Monday to Friday 8:30am to 4:30pm)
Email -
Post: Disaster Welfare, GPO Box 5434, SYDNEY NSW 2001

Information about wet weather clean-up

Residential waste services

The storm and flood events that affected our suburbs and households across the region has required additional collections to assist in the clean-up efforts, Council has agreed that collections during the month of February will not be counted towards your annual entitlements. All households that receive waste collection services in the Central Coast area have had their kerbside collection entitlements reinstated to 6 effective from 1 March 2020.

Council have inspected all flood affected areas and are seeing a reduction in demand for waste removal. If there is still debris that has washed up on your property, please place within the road reserve we will still collect it. Call us on 1300 463 954

If you are still collecting debris from your property for collection, please ensure it is left on the nature strip only and doesn't hang over into the gutters or on roads. If you are unable to clean up waste caused by the recent severe weather, please call Council on 1300 463 954 and we will organise assistance for you.


NSW Health provides basic hygiene advice during the flood and clean-up period including:

  • Wash hands thoroughly with soap and clean water after handling flood-affected items or participating in any flood clean-up activities, after going to the toilet and always before handling or eating food.
  • Avoid coughing or sneezing on others and avoid the use of common or unclean eating utensils, toothbrushes, towels or handkerchiefs.
  • Always wear gloves when handling flood-affected items or mud. Keep children out of flood-affected areas.
  • All cuts and abrasions should be cleaned, treated with antiseptic and covered immediately. If you have a deep cut or wound, if a wound has had contact with floodwaters or if a wound develops redness, swelling or discharge, seek immediate medical attention.
  • Avoid being bitten by mosquitoes. Use an insect repellent on exposed skin areas and reapply every couple of hours. Cover up as much as possible with loose-fitting and light-coloured clothing. Should you or any of your family have severe diarrhoea or vomiting, please seek immediate medical assistance. If you have these symptoms, you’ll need extra fluids to replace what you lose. The best fluids to take are those that contain a mixture of special salts (electrolytes) and sugars, (e.g. Gastrolyte) which can be purchased from local pharmacies.

Similar advice has been provided to take precautions in response to the evolving situation with Coronavirus (COVID-19):

  • Clean your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow.
  • Isolate yourself at home if you feel unwell or have recently travelled through high-risk countries.
  • Call your doctor or healthdirect on 1800 022 222.

For more public health advice and information during and after storms or floods, or COVID-19 how to please refer to the below resources: 

NSW Health - | call 1800 health direct or 1800 022 222

Red Cross also provide information for public health -

Public Health Advice Fact Sheets

Other support

Disaster relief for individuals

Grants are available from the NSW Government for eligible individuals and families whose homes and essential household contents have been damaged or destroyed by a natural disaster. To be eligible for this grant you must:

  • be a low-income earner and meet an income assets test
  • demonstrate that the affected home is your principal place of residence
  • not be covered by insurance
  • demonstrate that the damage was caused by the disaster
  • lodge the application within four months of the disaster occurring

Contact the Disaster Welfare Assistance Line on 1800 018 444.

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Last updated : Tue 31 Mar 2020