Libraries commence reopening

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  • We're back
Tuesday, 22 September 2020

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All of our main libraries are open, but your experience will be a little different whilst we slowly get back to full operations. Please be patient during this challenging time. We have implemented changes to comply with strict health procedures and NSW Health guidelines.

Branches reopening - Frequently Asked Questions - updated 10 August 2020 


Items in quarantine

Have you returned items, but they’re showing as overdue on your account?

With the risk of COVID-19 still present, we are continuing to quarantine all items for three days before returning them to our shelves for the health and safety of staff and our community. This means it may take up to a week before items you have returned to the branches are removed from your account.

If items sitting in quarantine are stopping you from being able to renew, reserve or borrow, please get in contact with your local branch or email us.

Any associated lost item fees showing on your account will automatically be removed once items are checked back in.

Staged reopening of Libraries

Thank you for your patience as we continue to transition back to a fully functioning library service.

All of our main branches are open with adjusted opening hours; Bateau Bay, Erina, Gosford, Kincumber, Lake Haven, The Entrance, Toukley, Tuggerah, Umina Beach and Woy Woy library branches reopen Monday to Friday, 9.30am-4.30pm.
 
From Saturday 5 September, our Erina branch will also open Saturdays from 9.30am–12.30pm. Further information about additional branches opening on Saturdays will be available soon. 

Kariong Library now operates from its new location at 98 Mitchell Drive, Kariong and is open Tuesday to Friday, 9.30am - 4.30pm.

There are limits on the number of people visiting branches in line with social distancing requirements. Visitor information will be recorded upon entry and stored for 28 days in order to comply with the NSW Health Act. 

Internal chutes remain closed, with external chutes left open for returns throughout the day. All returned items should be placed in external chutes at all branches. All items returned to any library branch will remain on borrowers cards while they are quarantined for up to four days. Please contact a branch if the items have not been returned after this time.

What will you be able to do:

√ Browse collections, borrow items and collect reservations
√ Return items in after-hours chute
√ Public access computers and WiFi
√ Printing and photocopying (cashless payment only)
√ Free document scanning
√ JP services.
× Meeting rooms
× Newspaper and Magazines
× Programs and events – can join online

Please continue to check this news page for updates.

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Last updated : Tue 22 Sep 2020