Where to find help

Access and Inclusion during COVID-19

A range of information, referrals and resources is available for people living with disability and their carers about coronavirus (COVID-19).

Helpful information, support for your situation and how to help others during The COVID-19 situation is available from the Department of Social Services.

If you have questions or concerns, or if it is hard to get help, contact the Disability Information Helpline on 1800 643 787.

Useful accessible resources and Easy Read fact sheets are available here:

Coronavirus – What is it? - Easy Read 

Coronavirus – 5 things to do right now – Easy Read  

Coronavirus – What you need to know – Easy Read 

Coronavirus – FAQs – Easy Read 

Coronavirus – Social distancing – Easy Read

Coronavirus – Staying at home – Easy Read 

Coronavirus – Information and support for people with disability and carers (Auslan) 

Where to go for COVID-19 support on the Central Coast

If you are feeling overwhelmed, frustrated, anxious, sad or need help during the COVID-19 crisis, there are many health and wellbeing services available, including:

Average: 1.8 (5 votes)

General Support

Australian Red Cross: 1800 077 284

Beyondblue: 1300 22 4636

Centrelink (Family Support): 1300 169 468

Lifeline NSW: 131 114

Louise House: 4392 7255

NSW Disaster Recovery: www.nswdrcn.org.au

NSW Mental Health Line: 1800 011 511

Suicide Call Back Service: 1300 659 467

The Salvation Army: 13 72 58

Community/Neighbourhood Centres

Community/Neighbourhood Centres are places for local people to access a range of programs and services. This can include food hampers and emergency relief. They are community hubs – a place to find information, build connections and increase resilience. Due to the current COVID-19 restrictions in place by the NSW Government, most Community/Neighbourhood Centres across the Central Coast are still providing services but are operating differently. 

Please contact a centre on the numbers provided to see what services they are currently offering.

Bateau Bay Neighbourhood Centre

Ph: 4332 7450

Closed but providing food hampers for approximately one hour each day from 12 noon.

Berkeley Vale Neighbourhood Centre


San Remo Neighbourhood Centre

Ph: 43907888

Toukley Neighbourhood Centre

Ph: 4396 1555

Wyong Neighbourhood Centre

Ph: 4353 1750

Kincumber Neighbourhood Centre

Ph: 4363 1044

Kariong Neighbourhood Centre

Ph: 4340 1724

Narara Community Centre

Ph: 4329 4477

Green Point Community Centre

Ph: 4367 7591

Gosford Regional Community Services

Ph: 4323 7483

Peninsula Community Centre


The Benevolent Society – Central Coast

Ph:1800 236 762

Uniting Burnside Northern Lakes Neighbourhood Centre – Lake Munmorah

Ph: 1800 864 846

Gudjagang Ngara li-dhi Aboriginal Corporation - Wyong

Ph: 4305 8807


Ph: 1800 152 152. 
Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.
Provides information, assessment or referral to homelessness services and support in NSW.

Central Coast Tenants Advice and Advocacy Service
Access the Renter's Guide to COVID-19 which has been developed to provide legal information about situations that may arise as a result of the COVID-19 pandemic.

Food Services

Lakes Food Care
199 Main Rd, Toukley
Ph: 4307 1234
Monday & Tuesday: 10.30am–2.30pm
Wednesday: 12pm–3pm
Thursday & Friday: 10.30am-3pm
Provides discounted grocery items and free bread daily.

Salvo’s Discount Grocery Store (Oasis Shop)
15 Hely St, Wyong
Monday to Friday: 9am-3pm
The Oasis Shop is open to all the community for discounted grocery items. Subject to availability and limits, free bread, fruit and vegetables may be available with grocery purchases.

Coast Shelter
346 Mann Street, North Gosford
Ph: 4325 3540
Lunch daily: 11am-1pm
Dinner daily: 4.30pm-5.30pm
Food hampers are available between 11am – 1.00pm
Provides free meals, assessment, referral and support to help homeless, vulnerable, financially disadvantaged and socially isolated community members.  Due to Covid-19, the meal service is providing take away for both lunch and dinner. 

Mary Macs
100 Blackwall Rd, Woy Woy (opposite St John the Baptist Church)
Ph: 4341 0584
Support for anyone who is homeless, transient or needing a helping hand.  Due to COVID restrictions, meals are takeaway from Monday to Friday from 11.00am -1.00pm
Also available is free fruit, vegetables and bread (not available Thursday)

Larger Chain Stores
Some larger chain stores may offer priority services such as delivery to vulnerable customers during this time.  Contact your local store to find out what supports they may offer.

Domestic Violence

Ph: 1800 737 732
24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 

NSW Domestic Violence Line 
Ph: 1800 65 64 63
The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence. This is a free call available 24/7.

Safe beds for pets RSPCA
Ph: 4372 2044
Provides temporary accommodation for pets of people who are seeking refuge from domestic violence.  

If you or your children are in danger call Emergency Triple Zero 000

Indigenous Services

Yerin/EleanorDuncan Aboriginal Health Services
Ph: 4351 1040
Provides primary health care in a culturally safe environment to the Central Coast Aboriginal and Torres Strait Islander community. 
Note: Service is an approved vaccination for the COVID-19 vaccines.

Services for men

Mensline: 1300 789 978

Mens Referral Service: 1300 766 491

Multicultural services

Northern Settlement Services
Ph: 4334 3877
Ph: 4969 3399 for Coronavirus (COVID 19) information in your language
Northern Settlement Services is providing casework support and information to Multicultural Communities during this coronavirus outbreak.  Assistance is by phone and online. Face to face meetings will be by appointment only, if it is safe to do so.

Disability Services

Disability Gateway
Ph: 1800 643 787
The Disability Gateway is a free service available Monday to Friday 8am to 8pm (AEST). Not available on national public holidays.  
If you are worried or concerned about COVID-19, you can get support including vaccine information on this website or call the Disability Gateway.

Ph: 131 450

National Relay Service
Ph: 1800 555 677

Services for older people

Meals on Wheels – Central Coast
Ph: 4357 8444
Delivery of nutritious meals, social interaction and a friendly check on people’s wellbeing 
Red Cross TeleCROSS 
Ph: 1300 885 698
Red Cross can provide you with a daily telephone call to check on your wellbeing allowing you peace of mind if you are at risk of an accident or illness.

Ph: 1800 022 222
Healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week

Services for children and young people

Ph: 4304 7870 (Gosford)
Ph: 4394 9100 (LakeHaven)
A free service for young people aged 12-25 years to access mental health support.

Kids Help Line
Ph: 1800 551 800
Provides support any time for any reason.  Click here for information that might help with your problems and questions specific to the coronavirus (COVID-19).

Visit the Reach-Out website
Provides free Covid-19 support information for young people and their parents to help them stay well.

Y Space online
Visit the Y Space website
Your Central Coast guide to everything youth.

Artists & Creative industry support

Support for Independent artists and those who work in the creative industries
Support Act is Australia’s only charity delivering crisis relief services to artists, crew and music workers as a result of ill health, injury, a mental health problem, or some other crisis that impacts on their ability to work in music.

Caring for your neighbours

Although we’re being asked to stay close to home at the moment, you don’t have to go far to be of help to others. Helping out in your community could be as simple as putting a note in an elderly neighbour’s letterbox to ask if they’d like you to pick up their groceries or medical supplies, mowing the lawn or helping in the garden or having a friendly chat over the fence or over the phone.

Food Support

The Food Hub: 0468 642 599
The Entrance Public School – entry via The Entrance Rd

Lakes Food Care – Toukley: 4307 1234

The Fathers Table: 0406 947 767
Wyong Town Park – Alison Rd, Wyong
Hampers, Friday and Sunday

Coast Shelter: 4346 1263
346 Mann Street, Gosford
Hampers and packed lunches, Monday – Friday

Hampers and vouchers

  • Gosford – 273 Mann Street, Gosford: 4322 5861
  • Woy Woy – 41 The Boulevarde, Woy Woy: 4344 3261
  • Wyong – 47 Howarth Street, Wyong: 4356 6700

Services for women

Australian Breastfeeding Association: 1800 686 268


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Last updated : Thu 22 Jul 2021