Where to find help

Need help now?

If you are having a rough time and need help now, call Lifeline on 13 11 14 

Important numbers

If you are in need of support we have a list of services readily available to help including Lifeline, Kids Helpline, DV line, Link to home plus more.

Your local neighbourhood centre is also another place for support.

View the list of important numbers and neighbourhood centres in the Frequently Asked Questions below.

Crisis relief

We have available an Emergency Food Services Card which provides a quick, simple database of local organisations that offer emergency services such as food hampers, discount vouchers and free meals. These services can be accessed by anyone in need and include contact numbers, addresses and referral information.  

Find participating crisis relief service providers on our Hardship and Homelessness Services webpage.

Financial support

If your work has been impacted by Public Health Orders to control the spread of COVID-19 you may be eligible for financial support from the Government.

For the details and to find out if you are eligible go to Services Australia.

Mental health and wellbeing

The COVID-19 pandemic is probably the most sustained and serious stress that many of us will face in our lifetimes. Remember that you are not alone.

It is important that we take steps to take care of our mental health and wellbeing – having a plan and creating structure in our lives makes a big difference, particularly during lockdown.

NSW Health has put together helpful mental wellbeing resources.

Access and inclusion during COVID-19

A range of information, referrals and resources is available for people living with disability and their carers about coronavirus (COVID-19). 

Helpful information, support for your situation and how to help others during The COVID-19 situation is available from Disability Gateway. The Disability Gateway is a free service available Monday to Friday 8am to 8pm (AEST), excluding national public holidays.

If you are worried or concerned about COVID-19, you can get support including vaccine information from their website or call the Disability Gateway on 1800 643 787. Interpreter Service 131 450.

COVID-19 – easy read fact sheets 

COVID-19 – What is it? - easy read 

COVID-19 – 5 things to do right now – easy read  

COVID-19 – What you need to know – easy read 

COVID-19 – FAQs – easy read 

COVID-19 – Social distancing – easy read

COVID-19 – Staying at home – easy read 

COVID-19 – Information and support for people with disability and carers (Auslan) 

COVID-19 vaccination – easy read fact sheets

COVID-19 - About the vaccine

COVID-19 - Who can get the vaccine

COVID-19 - Where can you get the vaccine

COVID-19 - Translated versions

Where to go for support on the Central Coast

If you are feeling overwhelmed, frustrated, anxious, sad or need help generally or during the COVID-19 crisis, there are many health and wellbeing services available.

We have made available a map to help find your closest Community Service, or you can find details on services below, including:

Average: 2.1 (15 votes)

Important numbers

Lifeline | 131114
A national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.

Kids Helpline | 1800 551 800
Kids Helpline is a free (even from Mobile) confidential 24/7 online and phone counselling service for young people aged 5-25. Qualified counsellors are available via WebChat, phone or email anytime and for any reason.  

DV line 1800respect | 1800 737 732
24-hour national sexual assault, family and domestic violence counselling service for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 

Link to home | 1800 152 152
Link2home is the state-wide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year. Provides information, assessment or referral to homelessness services and support in NSW.

 

Australian Red Cross: 1800 077 284

Beyondblue: 1300 22 4636

Centrelink (Family Support): 1300 169 468

Louise House: 4392 7255

NSW Disaster Recovery: www.nswdrcn.org.au

NSW Mental Health Line: 1800 011 511

Suicide Call Back Service: 1300 659 467

The Salvation Army: 13 72 58

Community/Neighbourhood Centres

Your neighbourhood centres are your one stop shop for support. Please call ahead to talk about your needs:

Bateau Bay Neighbourhood Centre 
Ph: 4332 7450
Closed but providing food hampers for approximately one hour each day from 12 noon.

Berkeley Vale Neighbourhood Centre
Closed

San Remo Neighbourhood Centre 
Ph: 43907888

Toukley Neighbourhood Centre 
Ph: 4396 1555

Wyong Neighbourhood Centre 
Ph: 4353 1750

Kincumber Neighbourhood Centre
Ph: 4363 1044

Kariong Neighbourhood Centre 
Ph: 4340 1724

Narara Community Centre
Ph: 4329 4477

Green Point Community Centre 
Ph: 4367 7591

Gosford Regional Community Services
Ph: 4323 7483

Peninsula Community Centre
Closed

The Benevolent Society – Central Coast
Ph:1800 236 762

Uniting Burnside Northern Lakes Neighbourhood Centre – Lake Munmorah
Ph: 1800 864 846

Gudjagang Ngara li-dhi Aboriginal Corporation - Wyong
Ph: 4305 8807

Homelessness

Link2Home
Ph: 1800 152 152. 
Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.
Provides information, assessment or referral to homelessness services and support in NSW.

Central Coast Tenants Advice and Advocacy Service
Access the Renter's Guide to COVID-19 which has been developed to provide legal information about situations that may arise as a result of the COVID-19 pandemic.

Domestic Violence

1800RESPECT
Ph: 1800 737 732
24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 

NSW Domestic Violence Line 
Ph: 1800 65 64 63
The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence. This is a free call available 24/7.

Safe beds for pets RSPCA
Ph: 4372 2044
Provides temporary accommodation for pets of people who are seeking refuge from domestic violence.  

If you or your children are in danger call Emergency Triple Zero 000

Indigenous Services

Yerin/EleanorDuncan Aboriginal Health Services
Ph: 4351 1040
Provides primary health care in a culturally safe environment to the Central Coast Aboriginal and Torres Strait Islander community. 
Note: Service is an approved vaccination for the COVID-19 vaccines.

Services for men

Mensline: 1300 789 978

Mens Referral Service: 1300 766 491

Multicultural services

Northern Settlement Services
Ph: 4334 3877
Ph: 4969 3399 for Coronavirus (COVID 19) information in your language
Interpreter service 131 450
Northern Settlement Services is providing casework support and information to Multicultural Communities during this coronavirus outbreak.  Assistance is by phone and online. Face to face meetings will be by appointment only, if it is safe to do so.

Disability Services

Disability Gateway
Ph: 1800 643 787
The Disability Gateway is a free service available Monday to Friday 8am to 8pm (AEST). Not available on national public holidays.  
If you are worried or concerned about COVID-19, you can get support including vaccine information on this website or call the Disability Gateway.

Interpreter 
Ph: 131 450

National Relay Service
Ph: 1800 555 677

Services for older people

Meals on Wheels – Central Coast
Ph: 4357 8444
Delivery of nutritious meals, social interaction and a friendly check on people’s wellbeing 
 
Red Cross TeleCROSS 
Ph: 1300 885 698
Red Cross can provide you with a daily telephone call to check on your wellbeing allowing you peace of mind if you are at risk of an accident or illness.

Healthdirect
Ph: 1800 022 222
Healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week

Services for children and young people

Headspace
Ph: 4304 7870 (Gosford)
Ph: 4394 9100 (LakeHaven)
A free service for young people aged 12-25 years to access mental health support.

Kids Help Line
Ph: 1800 551 800
Provides support any time for any reason.  Click here for information that might help with your problems and questions specific to the coronavirus (COVID-19).

Reach-Out
Visit the Reach-Out website
Provides free Covid-19 support information for young people and their parents to help them stay well.

Y Space online
Visit the Y Space website
Your Central Coast guide to everything youth.
 

Caring for your neighbours

Although we’re being asked to stay close to home at the moment, you don’t have to go far to be of help to others. Helping out in your community could be as simple as putting a note in an elderly neighbour’s letterbox to ask if they’d like you to pick up their groceries or medical supplies, mowing the lawn or helping in the garden or having a friendly chat over the fence or over the phone.

Food Support

The Food Hub: 0468 642 599
The Entrance Public School – entry via The Entrance Rd

Lakes Food Care
199 Main Rd, Toukley
Ph: 4307 1234
Operates
Mon & Tues 10.30am – 2.30pm
Wed 12 noon – 3.00pm
Thurs & Fri 10.30am – 3pm
Provides discounted grocery items and free bread daily.

The Fathers Table: 0406 947 767
Wyong Town Park – Alison Rd, Wyong
Hampers, Friday and Sunday

Coast Shelter
346 Mann Street, North Gosford
Ph: 4325 3540
Provides free meals, assessment, referral and support to help homeless, vulnerable, financially disadvantaged and socially isolated community members.  Due to Covid-19, the meal service is providing take away for both lunch and dinner. 
•    Lunch 11am -1pm
•    Dinner 4.30pm - 5.30pm
Food hampers are available between 11am – 1pm

Vinnies
Hampers and vouchers

  • Gosford – 273 Mann Street, Gosford: 4322 5861
  • Woy Woy – 41 The Boulevarde, Woy Woy: 4344 3261
  • Wyong – 47 Howarth Street, Wyong: 4356 6700

Mary Macs
100 Blackwall Rd, Woy Woy (opposite St John the Baptist Church)
Ph: 4341 0584
Support for anyone who is homeless, transient or needing a helping hand. Due to COVID restrictions, meals are takeaway from Monday to Friday from 11am -1pm
Also available is free fruit, vegetables and bread (not available Thursday)

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Last updated : Fri 27 Aug 2021