Community support

We understand the stress and significant impact that the COVID-19 situation is placing on all community members, and the financial pressure resulting from measures to reduce the spread of the virus.
Council is dedicating resources to provide support for the community – now and into recovery.

Supporting the community

Rebates

Central Coast Council provides eligible pensioners with rebates on their rates notice and water account. Find out if you’re eligible to apply for a pensioner rebate at www.centralcoast.nsw.gov.au/residents/property/pay-rates-and-water-bills/rebates-and-hardship-assistance.

Hardship assistance

For those in the community experiencing financial hardship, specifically loss of regular income, we are providing interest waivers on outstanding accounts until 31 August 2020, including hardship payment arrangements that allow all ratepayers to organise a payment plan over a longer period. These initiatives are offered to assist in relieving the financial pressure as a result of the current situation.

If you are having trouble paying your rates or water account on time, we can provide hardship assistance and a personalised payment plan to help you get back on track.

For more information visit www.centralcoast.nsw.gov.au/residents/property/pay-rates-and-water-bills/rebates-and-hardship-assistance#hardship or call Council on 1300 463 954.

Save money at home 

In response to the evolving situation with Coronavirus (COVID-19), Council recognises that the current situation impacts our local community and understands people must take the necessary precautions for the safety of themselves and those around them. 

Recently, an increased number of our community members are spending more time at home and Council would like to help you save on your energy costs.  This checklist helps you identify areas in your home where you can save energy and money.

What can I do now that is free?

What can I do that is low cost?

  • Upgrade all lights to LEDs
  • Set your hot water system to controlled load 1 or 2
  • Repair broken seals on windows, doors and fridge
  • Install aerators on taps and water saving showerheads

What long term investments can I make?

  • Install a solar system
  • Install wall and ceiling insulation when renovating or building
  • Install curtain and blind coverings to windows
  • Install energy efficient windows, doors and frames
  • Upgrade fridge/s greater than 10 years old
  • Upgrade TV to LED based model
  • Install an induction cooktop
  • Electrify gas appliances (heating and cooking)
  • Install a reverse cycle inverter style air conditioner

Want more savings? 

Visit the following for more information on how you can save energy in your home:

https://energysaver.nsw.gov.au/
https://www.energymadeeasy.gov.au/

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Last updated : Fri 23 Oct 2020