Business Support

We understand the stress and significant impact that the COVID-19 situation is placing on local community groups and businesses, and the growing financial and operational concerns as measures to reduce the spread of the virus are put in place.
Council is dedicating resources to provide support for community groups and businesses and to help keep our local economy going – now and into recovery.

We have joined forces with Business NSW, Central Coast Industry Connect, Central Coast Food Alliance and Regional Development Australia (Central Coast) to form the Central Coast COVID-19 Economic Task Force, to harness our collective knowledge, support and connections to help our business community faster.

This group is assessing the economic impact of COVID-19 on our region to be able to respond with customised initiatives aimed at stimulating business investment, maintaining jobs and helping local businesses withstand the effects of the pandemic.

Supporting Business

Business information portal

The Central Coast COVID-19 Economic Task Force has set up a central information portal for local businesses to find relevant information and available support (including assistance from Government agencies), plus the ability to submit questions.

We encourage all local business owners and operators to visit this site: www.centralcoasteconomy.com.au

Business Support Package

Central Coast Council has announced a range of measures as part of Phase 1 of the Business Support Package.

Fees and waivers

In the initial phase, Council will focus on industries that have been impacted by the current lockdown measures by waiving or refunding the following:

  • footpath dining, food license and temporary good stall/premises fees
  • fees associated with Health and Building Compliance activities for businesses such as hairdressers, nail shops, and tattoo parlours
  • lease/licenses for Council’s commercial properties which includes cinemas, cafes, gyms and restaurants
  • temporary event fees and fees associated with the use of parks for events such as weddings, markets and personal training sessions
  • booking fees for all cancelled events on Council property - community venues, senior centres, youth centres and sporting facilities (excluding the Central Coast Stadium)
  • costs to community groups for future advertising bookings on banner poles as events have been restricted due to social distancing rules
  • static and digital advertising bookings for Central Coast Stadium
  • leases/licenses for Council’s community properties including surf clubs, community centres, land leases, recreation centres, art facilities, cottages and residentials.

With restrictions on dining establishments to ‘take-away only’, Council will also take a flexible approach to parking and other infringements to allow patrons to continue accessing local services.

Fines for dangerous and unsafe practices will continue to apply.

Hirer fees for Central Coast Stadium will also be offered at a reduced rate as the public will not be permitted to enter the venue.

Procurement

Council will endeavour to use local suppliers where possible and fast-track approval for registered local businesses to be on list of approved suppliers of Central Coast Council. Council has also committed to paying local suppliers within 7 days of invoicing to mitigate their cash-flow impacts.

Other Council-endorsed measures

In response to the evolving situation, Council has already put all legal action including letters, calls and recovery activities on hold until the 31 May 2020. For customers who can prove genuine financial difficulty, interest on outstanding payments will also be placed on hold until 31 August 2020.

Council customers, including businesses and community groups, who are currently experiencing financial hardship can contact us to discuss an acceptable payment arrangement for Council bills. Our hardship policy and payment arrangements allow customers to facilitate a payment plan over an extended period of time to assist during this event. 

Non-enforcement of development approvals: Delivery times

Council will not enforce any condition on development approvals which limit delivery times to retailers in the municipality. This includes delivery curfews on supermarket loading bays to help them meet current demand in the wake of the COVID-19 outbreak.

Average: 1.5 (2 votes)

Why has Council launched this support package?

Central Coast community groups and businesses are experiencing significant impacts to their services as a result of the COVID-19/Coronavirus pandemic. How does it align with the State and Federal Stimulus Packages? The Government of Australia and NSW Government has released several stimulus packages to support individuals and businesses. Council understands and appreciates that these measures are vital to the Central Coast and has approved a supplementary support package to help the community and business community through multiple tools available to Local Government.
 

Will there be more support measures coming? 

The first suite of Council’s support measures represents Phase 1 – Community and Business Support Package (up to 30 June 2020). Additional measures may be proposed in Phase 2 – Community and Business Recovery Package.

It is important to note that stimulus packages and lockdown measures are changing rapidly, therefore changing the way businesses are operating and have access to funding daily. In the event of one of these community and business support measures contradicting State and Federal Government announcements, Federal and State requirements shall prevail.
 

When will support package refunds be issued?

Council is proactively issuing refunds for fees paid for upcoming services during the period of 01 April - 30 June 2020. These refunds will be issued via cheque and mailed within 7 days. Instructions for deposit will be included with the cheque.

Please be mindful that Australia Post delivery times may vary depending on location and potential service delivery interruptions.
 

Who can I contact for more information on the community and business support package

Our Call Centre can be reached at 1300 463 954 and can direct you to the appropriate person to answer your questions.

Restaurants, Hospitality, Food/Beverage, Cafes, Pubs, Clubs

It is anticipated that businesses within the Hospitality/Food and Beverage industries will require support to help alleviate pressure as they transition to new lockdown measures and a reduced customer base.
Council is proactively issuing refunds for fees paid for upcoming services during the period of 01 April - 30 June 2020. These refunds will be issued via cheque and mailed within 7 days. Instructions for deposit will be included with the cheque.

Please be mindful that Australia Post delivery times may vary depending on location and potential service delivery interruptions.

As part of the support package, Council will:

  • Waive footpath dining fees
  • Waive or refund food license fees and temporary good stall/premises fees
     

Hairdressers, Nail Shops, and Tattoo Parlours

Health and Building Compliance fees apply to businesses such as hairdressers, nail shops, and tattoo parlours.

With new lockdown measures restricting access to these industries, they represent a sector at risk.

As part of the support package, Council will:

  • Waive fees for Health and Building Compliance activities.
     

Cinemas, Cafes, Gyms and Restaurants

Commercial property leasing includes cinemas, cafes, gyms and restaurants.

These industries have been impacted by lockdown measures. This does not include telecommunications leases, as those industries are not under lockdown measures.

As part of the support package, Council will:

  • Waive all lease/licenses for Councils commercial properties that have been impacted by lockdown measures.

Council will also be undertaking a temporary flexible approach to parking and other infringements.

With new lockdown restrictions on local businesses, restricting dining establishments to ‘take-away only’, this will allow for flexibility for patrons to access local services.

Fines for ‘Dangerous and Unsafe Practices’ will continue to apply.

Event cancellations

Refunds will be issued for events to be held at community venues, senior centres, youth centres and sporting facilities (excluding the Central Coast Stadium) due to event cancelations from social distancing measures. This may be for events such as weddings, markets, and personal trainers.

As part of the support package, Council will also:

  • Waive or refund temporary event fees.
  • Waive or refund fees associated with the use of parks.
  • Waive or refund booking fees for all cancelled events on Council property.
     

Advertising – Stadium and Council-owned Banner Poles

As part of the support package, Council will be offering:

  • Full refund for advertising bookings including banner poles
  • Full refund of static and digital advertising bookings for Central Coast Stadium.
     

Leases/Licenses for Council Properties

Community property leasing includes surf clubs, community centres, land leases, recreation centres, art facilities, cottages and residential properties.

Based on lockdown measures, these businesses will be highly impacted.

As part of the support package, Council will be:

  • Waiving leases/licenses for Council’s community properties.
     

I am an employer or business owner. What help can I get from other government agencies?

Council is part of the Central Coast COVID-19 Economic Task Force which has set up a central information portal for local businesses to find relevant information and available support (including assistance from Government agencies), plus the ability to submit questions. 

Go to www.centralcoasteconomy.com.au

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Last updated : Mon 25 May 2020